Naihati, India, West Bengal

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Lesson 03 Exam :
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Experience Description

Certificate in Hotel Operation Management

Duration: 6 Months Online Class + 6 Months Internship
Mode: 100% Online | Flexible Learning
Language: Hindi & English
Eligibility: Minimum 10th Pass

Total Course Fees:
  • Total Course Fees: Rs 28,499 (+18% GST) = Rs 33,629/-

  • Limited Period Offer: Rs 14,999 (+18% GST) = Rs 17,699/-

Instalment Structure:
First Instalment: At the time of admission Rs 7,699/-
Second Instalment: After 30 days of admission Rs 5,000/-
Final Instalment: After 60 days of admission Rs 5,000/-

Course Overview

The Certificate in Hotel Operation Management is designed for freshers who aspire to build a successful career in the hospitality industry. This comprehensive 6-month online course, combined with 6 months of hands-on internship, offers essential knowledge and practical skills required for a thriving hospitality career. With flexible online study material and recorded classes, students can learn anytime, anywhere at their convenience.


Who Should Enroll?
  • Freshers aspiring to build a career in hospitality.

  • Individuals seeking practical knowledge with real-world applications.

  • Candidates looking for formal certification to boost employability.


Key Learning Outcomes
  • Gain comprehensive knowledge of hotel operations.

  • Develop leadership and customer service skills.

  • Understand food and beverage management.

  • Learn front office and housekeeping operations.

  • Master communication and interpersonal skills.


Course Structure

Module 1: Introduction to Hospitality Industry

  • History and Evolution of Hospitality

  • Types of Hospitality Establishments

  • Role of Hospitality in Global Tourism

  • Career Opportunities in the Hospitality Sector

Module 2: Front Office Management

  • Structure and Functioning of the Front Office

  • Reservation Systems and Revenue Management

  • Guest Handling and Problem Resolution

  • Managing Peak Period Operations

  • Technology Integration in Front Office

Module 3: Food & Beverage Services

  • Basics of Food & Beverage Management

  • Service Styles and Best Practices

  • Menu Planning and Cost Control

  • Food Hygiene and Safety Standards

  • Beverage Service and Inventory Management

Module 4: Housekeeping Operations

  • Importance of Housekeeping in Guest Satisfaction

  • Daily Cleaning Procedures and Standards

  • Linen, Laundry, and Inventory Control

  • Health and Safety Regulations

  • Sustainable and Eco-Friendly Practices

Module 5: Leadership & Communication

  • Leadership Styles in Hospitality

  • Decision-Making and Problem Solving

  • Effective Communication with Guests and Teams

  • Conflict Management and Resolution

  • Building High-Performance Teams

Module 6: Customer Relationship Management (CRM)

  • Importance of CRM in the Hotel Industry

  • Personalizing Guest Experiences

  • Handling Feedback and Complaints

  • Leveraging Technology for CRM

  • Strategies for Long-term Customer Loyalty


Course Highlights
  • Flexible Learning: Study at your own pace with recorded classes.

  • Expert Faculty: Learn from seasoned hospitality professionals.

  • 6-Month Internship: Gain hands-on industry experience.

  • Certification: Receive a professional certificate upon completion.

  • Job Assistance: Lifetime guidance for job placements.


Why Choose This Course?
  • Affordable and accessible for freshers.

  • Practical, real-world knowledge with hands-on internship experience.

  • Boost your career prospects with formal certification.


Enrollment Details

Total Course Fees:
  • Total Course Fees: Rs 28,499 (+18% GST) = Rs 33,629/-

  • Limited Period Offer: Rs14,999 (+18% GST) = Rs 17,699/-

Instalment Structure:
First Instalment: At the time of admission Rs 7,699/-
Second Instalment: After 30 days of admission Rs 5,000/-
Final Instalment: After 60 days of admission Rs 5,000/-

 

Enrollment Period: Ongoing (Enroll anytime)

Course Starts: Immediately after enrollment


Join the Course Today

Take the first step towards building a rewarding career in the hospitality industry. Gain essential skills, hands-on experience, and professional certification to stand out in the competitive job market.

Call: +91 9330527933
Mail: admin@cogitoindica.com

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  • Amount:28499 7699
  • Total Duration6 Months + 6 Months Internship

About us

Founded in 2021, Cogito Indica has been at the forefront of learning and development, dedicated to delivering high-quality education. What started as a hospitality training center has now evolved into a major online learning platform, offering professional online training at affordable rates.