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Lesson 03 Exam :
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Lesson 03 Exam :
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Lesson 03 Exam :
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Experience Description
Duration: 6 Months
Mode: 100% Online | Flexible Learning
Language: Hindi & English
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Total Course Fees: Rs 24,499 (+18% GST) = Rs 28,909/- -
Limited Period Offer: Rs 12,499 (+18% GST) = Rs 14,749/-
| First Instalment: At the time of admission | Rs 5,751/- |
| Second Instalment: After 30 days of admission | Rs 4,499/- |
| Final Instalment: After 60 days of admission | Rs 4,499/- |
This 6-month Professional Hotel Management Certification is designed for hotel working professionals who aspire to enhance their skills and knowledge without holding a formal hotel management degree or certificate. The course is curated to offer practical insights, industry-relevant knowledge, and hands-on skills that empower learners to excel in their hospitality careers. With completely online study material and recorded classes, students can learn anytime, anywhere at their convenience.
- Hotel working professionals without a formal hotel management degree.
- Aspiring hospitality personnel aiming for career growth.
- Individuals seeking to formalize their practical experience with professional certification.
- Gain comprehensive knowledge of hotel operations
- Develop leadership and customer service skills
- Understand food and beverage management.
- Learn about front office and housekeeping operations
- Master communication and interpersonal skills in hospitality.
Module 1: Introduction to Hospitality Industry
- History and Evolution of Hospitality
- Understanding Different Types of Hospitality Establishments
- Role of Hospitality in Global Tourism
- Career Opportunities in the Hospitality Sector
Module 2: Front Office Management
- Structure and Functioning of the Front Office Department
- Reservation Systems and Revenue Management
- Guest Handling and Problem Resolution Techniques
- Managing Front Office Operations During Peak Periods
- Technology Integration in Front Office Management
Module 3: Food & Beverage Services
- Basics of Food & Beverage Management
- Food Service Styles and Best Practices
- Menu Planning, Pricing, and Cost Control Strategies
- Food Hygiene, Safety, and Sanitation Standards
- Beverage Service, Pairing, and Inventory Control
Module 4: Housekeeping Operations
- Role and Importance of Housekeeping in Guest Satisfaction
- Daily Cleaning Procedures and Standards
- Managing Linen, Laundry, and Inventory Control
- Health and Safety Regulations in Housekeeping
- Implementing Sustainable and Eco-Friendly Practices
Module 5: Leadership & Communication
- Understanding Leadership Styles in Hospitality
- Developing Leadership and Decision-Making Skills
- Effective Communication for Guest and Team Interaction
- Conflict Management and Resolution Strategies
- Building and Leading High-Performance Teams
Module 6: Customer Relationship Management (CRM)
- Importance of CRM in the Hotel Industry
- Personalizing Guest Experiences for Repeat Business
- Handling Feedback, Reviews, and Complaints Effectively
- Leveraging Technology for Enhanced CRM
- Strategies for Building Long-term Customer Loyalty
- Flexible Learning: Study at your own pace with recorded classes.
- Expert Faculty: Learn from seasoned hospitality professionals.
- Interactive Sessions: Periodic live Q&A and doubt-clearing sessions.
- Certification: Receive a professional certification upon course completion.
Affordable and accessible for working professionals.
Practical, real-world knowledge applicable in daily hotel operations.
Boost your career with formal certification.
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Total Course Fees: Rs 24,499 (+18% GST) = Rs 28,909/- -
Limited Period Offer: Rs 12,499 (+18% GST) = Rs 14,749/-
| First Instalment: At the time of admission | Rs 5,751/- |
| Second Instalment: After 30 days of admission | Rs 4,499/- |
| Final Instalment: After 60 days of admission | Rs 4,499/- |
Enrollment Period: Ongoing (Enroll anytime)
Course Starts: Immediately after enrollment.
Take the next step towards enhancing your hospitality career. Formalize your experience with professional certification and stand out in the competitive hotel industry.
Call: +91 9330527933
Mail: admin@cogitoindica.com
Customer Reviews
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Adam Smit
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September 2, 2024 -
Adam Smit
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September 2, 2024 -
Adam Smit
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September 2, 2024
